18+ Adults Only

999k Privacy Policy – How We Handle Your Personal Data

This Privacy Policy explains what personal information 999k collects from members in Bangladesh, how that information is used and stored, and what rights you have over your own data. We encourage you to read this document carefully before registering.

Last updated: June 2025
Your Privacy Matters

This policy applies to all members and visitors of the 999k platform. By using the platform, you acknowledge that your personal data will be handled as described in this document. If you have questions, you can contact us at [email protected].

1 Introduction

999k operates an online casino-style entertainment platform accessible at https://999k.dev. This Privacy Policy describes how 999k collects, processes, stores, and protects the personal information of members and visitors, with particular attention to users based in Bangladesh.

We are committed to handling personal data with care and transparency. This policy is written in plain language so that members can clearly understand what data is collected and why. We do not use personal data for purposes beyond those described here, and we do not sell member data to third parties.

This policy should be read alongside our Terms and Conditions and our Responsible Gaming guidelines, which together form the full framework governing your use of the 999k platform.

2 Data We Collect

999k collects personal data in several ways: directly from you when you register or use the platform, automatically through your use of the platform, and in some cases from third-party verification services. The categories of data we collect are described below.

Category Examples How Collected
Identity Data Full name, date of birth, gender Registration form
Contact Data Email address, phone number Registration form, account settings
Verification Data Government-issued ID, proof of address Identity verification process
Financial Data Payment method details, transaction history Deposit and withdrawal processes
Usage Data Pages visited, games played, session duration Automatically via platform systems
Device Data IP address, browser type, operating system Automatically via platform systems
Communication Data Support enquiries, messages sent to 999k Email and support channels

We collect only the data that is necessary for the purposes described in this policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required for responsible gaming purposes and with your knowledge.

3 How We Use Your Data

The personal data collected by 999k is used for the following purposes:

  • Account management: To create, maintain, and manage your member account, including processing registrations, verifying identity, and handling account-related communications.
  • Platform operation: To provide access to the games and features available on the 999k platform, process transactions, and ensure the platform functions correctly for all members.
  • Identity verification: To confirm that members meet the minimum age requirement of 18 years and to verify the accuracy of information provided during registration.
  • Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other conduct that violates our Terms and Conditions or applicable laws.
  • Responsible gaming: To monitor gaming activity patterns and, where appropriate, to provide members with information about responsible gaming tools and support resources.
  • Customer support: To respond to member enquiries, resolve disputes, and provide assistance with account or platform issues.
  • Platform improvement: To analyse usage patterns and technical performance in order to improve the platform experience for members.
  • Legal compliance: To meet obligations under applicable laws and regulations, including record-keeping and reporting requirements.

We do not use your personal data for automated decision-making that produces significant legal effects without human review, and we do not use your data to build profiles for sale to advertisers or data brokers.

4 Legal Basis for Processing

999k processes personal data on the following legal bases, depending on the purpose of the processing:

  • Contractual necessity: Processing required to fulfil the agreement between 999k and the member, including account creation, platform access, and transaction processing.
  • Legal obligation: Processing required to comply with applicable laws and regulations, including identity verification and fraud prevention obligations.
  • Legitimate interests: Processing carried out for the legitimate operational interests of 999k, such as platform security, fraud detection, and service improvement, where these interests are not overridden by member rights.
  • Consent: Where processing is based on your consent, such as for certain types of communications, you have the right to withdraw that consent at any time by contacting [email protected].

5 Data Sharing and Third Parties

We Do Not Sell Your Data

999k does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Data is shared only as described in this section.

In the course of operating the platform, 999k may share personal data with the following categories of third parties:

  • Payment processors: To facilitate deposits and withdrawals, your financial data is shared with the payment service providers used by the platform. These providers are bound by their own data protection obligations.
  • Identity verification services: To confirm member identity and age, verification data may be shared with third-party identity verification providers.
  • Technology and infrastructure providers: Service providers who support the technical operation of the platform, including hosting, security, and analytics services, may have access to certain data as part of their service delivery.
  • Legal and regulatory authorities: Where required by law or in response to a valid legal request, 999k may disclose personal data to relevant authorities.

All third parties with whom 999k shares personal data are required to handle that data in a manner consistent with applicable data protection standards. We do not permit third-party service providers to use member data for their own purposes beyond the services they provide to 999k.

6 Data Retention

999k retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the duration of a member's active account and for a reasonable period thereafter to meet legal, regulatory, and operational requirements.

The specific retention periods for different categories of data are determined by the nature of the data and the purpose for which it was collected. As a general principle:

  • Account and identity data is retained for the duration of the member relationship and for a period after account closure as required by applicable obligations.
  • Transaction records are retained for the period required to meet financial record-keeping obligations.
  • Communication records, including support correspondence, are retained for a reasonable period to support dispute resolution and service improvement.
  • Usage and device data collected for security and fraud prevention purposes is retained for the period necessary to fulfil those purposes.

When personal data is no longer required, it is deleted or anonymised in a secure manner. Members may request information about the retention of their specific data by contacting [email protected].

7 Cookies and Tracking Technologies

The 999k platform uses cookies and similar tracking technologies to support the operation of the platform and to improve the member experience. Cookies are small text files stored on your device when you visit the platform.

The types of cookies used on the 999k platform include:

  • Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in during your visit and security cookies that help protect your account. These cannot be disabled without affecting platform functionality.
  • Functional cookies: Used to remember your preferences and settings, such as language or display preferences, to provide a more consistent experience across sessions.
  • Analytics cookies: Used to collect anonymised information about how members use the platform, including which pages are visited most frequently and how members navigate between sections. This data helps us improve the platform over time.

Most web browsers allow you to control cookie settings through the browser's preferences or settings menu. You can choose to block or delete cookies, but doing so may affect your ability to use certain features of the 999k platform, including staying logged in to your account.

We do not use cookies to serve third-party advertising or to track your activity across other websites.

8 Data Security

Keep Your Credentials Safe

No security system is completely impenetrable. You play an important role in protecting your own account by keeping your login credentials private and reporting any suspicious activity to [email protected] immediately.

999k implements technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures are reviewed and updated on an ongoing basis to reflect current security practices.

Security measures applied to the 999k platform include:

  • Encryption of data in transit using industry-standard protocols.
  • Access controls that limit internal access to personal data to authorised personnel only, on a need-to-know basis.
  • Regular monitoring of platform systems for unusual activity or potential security incidents.
  • Secure storage practices for sensitive data, including financial and identity information.

In the event of a data security incident that affects member data, 999k will take prompt action to contain the incident and will notify affected members as appropriate, in accordance with applicable requirements.

Members are reminded that 999k staff will never ask for your account password through any channel. If you receive a communication requesting your password or sensitive account details, do not respond and report it to [email protected].

9 Your Rights Over Your Data

As a member of the 999k platform, you have rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact us at [email protected] with your request and sufficient information to identify your account.

  • Right to access: You have the right to request a copy of the personal data that 999k holds about you, along with information about how it is being used.
  • Right to correction: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
  • Right to deletion: In certain circumstances, you have the right to request that your personal data be deleted. This right is subject to limitations where retention is required by law or for legitimate operational purposes.
  • Right to restrict processing: You may have the right to request that we limit the way we use your personal data in certain circumstances, for example while a correction request is being reviewed.
  • Right to data portability: Where processing is based on your consent or on a contract, you may have the right to receive your personal data in a structured, commonly used format.
  • Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
  • Right to object: You may have the right to object to certain types of processing, including processing based on legitimate interests.

We will respond to data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request. If a request cannot be fulfilled in full, we will explain the reasons.

10 Minors and Age Policy

Strictly Adults Only – 18+

The 999k platform is intended exclusively for adults aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18.

As part of the registration process, members are required to confirm that they are at least 18 years of age. 999k reserves the right to request proof of age at any time, and accounts found to belong to individuals under 18 will be suspended immediately.

If we become aware that personal data has been collected from a person under the age of 18, we will take prompt steps to delete that data and close the associated account. If you believe that a minor has registered on the platform, please notify us at [email protected] so that we can investigate and act accordingly.

Parents and guardians are encouraged to use parental control tools available on their devices and internet service providers to prevent minors from accessing online gaming platforms. Responsible gaming begins with ensuring that only eligible adults participate.

For more information on how to manage gaming activity responsibly, please visit our Responsible Gaming page.

11 Changes to This Privacy Policy

999k may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When changes are made, the updated policy will be published on this page with a revised "Last updated" date.

We encourage members to review this page periodically to stay informed about how their personal data is being handled. Your continued use of the 999k platform after an updated policy has been published constitutes your acknowledgement of the changes.

For changes that materially affect how we process your personal data or that significantly alter your rights, we will make reasonable efforts to notify members through available communication channels prior to the changes taking effect.

12 Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or to the personal data that 999k holds about you, please contact our support team by email. We aim to respond to all privacy-related enquiries within a reasonable timeframe.

Support email: [email protected]

When contacting us about a data rights request, please include your registered email address and a clear description of your request so that we can identify your account and respond appropriately.

A Note on Email Security

When emailing us, never include your account password in your message. 999k staff will never ask for your password by email or through any other channel.

If you have read this Privacy Policy and are ready to create a member account, registration is open to adults aged 18 and above only.

Register – Adults 18+ Only